Return policy

About shipping cost of shipping

Items including shipping will be delivered by Japan Post's letter pack and letter pack light.
The delivery date and time of the letter pack and the letter pack light cannot be specified.
Please bear the shipping cost for items that do not include shipping cost.Shipping is non-refundable.If you receive a refund, the return shipping fee will be deducted from the refund.
Depending on where you live, the time it takes for the item to arrive varies.

About refund

The policy is valid for 30 days.If 30 days have passed since your purchase, you cannot get a refund or exchange.
The item must be unused and in the same state as it was received before it can be returned.It must also be in the original package.
You will need a receipt or proof of purchase to return the item.

Refund (if applicable

Upon receipt and inspection of your return, you will receive an e-mail informing you of your return.You will also be notified of your acceptance or rejection of refunds.
Once approved, the refund will be processed and the credit will automatically be applied to your credit card or original payment method within a certain period of time.

The refund is delayed or missing (if applicable).

If you have not received a refund yet, please check your bank account first.
After that, please contact your credit card company.It may take some time for the refund to be officially notified.
Please contact the bank next time.In many cases, it takes a long time for a refund to be posted.
If you have done all of this and have not received a refund, please contact us at info@fareastscreen.com.

Sale items (if applicable)

We can only refund the regular price items, but unfortunately we cannot refund the sale items.

Replacement (if applicable)

Replace only in case of defective or damaged.If you need to replace the same item, please contact info@fareastscreen.com.